SAFE PLAY
Player Wellbeing

Responsible Gaming at 7baji — Playing Safe, Staying in Control

7baji believes that gambling should always be an enjoyable form of entertainment, never a source of stress or financial hardship. Our responsible gaming programme gives every player the tools, information, and support needed to keep their play within healthy limits — and to seek help when it is needed.

21+ Only Deposit Limits Self-Exclusion Time-Out Tools 24/7 Support SSL Secured
If Gambling Is Causing You Harm, Please Reach Out Now

If you feel that your gambling is out of control — if you are chasing losses, hiding your activity from family, or gambling with money you cannot afford to lose — please stop playing immediately and contact the 7baji support team. We are available 24 hours a day, seven days a week, and your conversation will be treated with complete confidentiality. No judgment — only support. Contact us at [email protected] with the subject line "Responsible Gaming Help" and our dedicated player welfare team will respond as a priority.

21+
Age Requirement
24/7
Support Availability
৳500
Min. Deposit Limit
6+
Player Safety Tools

Our Commitment to Player Wellbeing

7baji's responsible gaming programme is built around one core principle: every player deserves to enjoy our platform in a way that is safe, sustainable, and fully within their own control. Below we outline the key pillars of that commitment.

Strict 21+ Age Policy

Access to the 7baji platform is limited exclusively to adults aged 21 and above. Every new account goes through a mandatory age verification step before any deposit or withdrawal can be processed. If verification fails or cannot be completed, the account is suspended immediately and any funds returned. We use government-issued ID documents — including Bangladesh National Identity Cards and passports — to confirm player eligibility beyond any doubt.

Deposit Limit Controls

7baji allows every registered player to set personalised deposit limits on a daily, weekly, or monthly basis. These limits cap the total amount you can add to your account within the chosen period, making it straightforward to stay within a pre-planned entertainment budget. A deposit limit can be lowered immediately, but any request to raise an existing limit is subject to a 48-hour cooling-off review period — a deliberate friction designed to prevent impulsive increases made during a losing streak.

Session Time-Out

Prolonged uninterrupted gaming sessions can blur a player's sense of time and money spent. 7baji's session time-out tool lets you define a maximum session length — anywhere from 30 minutes to several hours. When your session reaches the limit you have chosen, you are automatically logged out. You can also set reality-check pop-ups at regular intervals that display your session duration and net balance, so you always have an accurate picture of your activity.

Self-Exclusion Programme

If you feel you need a more decisive break from gambling, 7baji's self-exclusion programme allows you to block your account for a fixed period — 1 month, 3 months, 6 months, 1 year — or permanently. During a self-exclusion period, your account cannot be accessed for any gaming or betting activity, and you will not receive any promotional communications from 7baji. Self-exclusion is activated within 24 hours of your request and cannot be reversed until the chosen period has fully elapsed.

Loss Limit Controls

In addition to deposit limits, 7baji offers loss limit controls that cap the total amount you can lose within a given time window. Once your loss limit is reached, wagering activity is suspended for the remainder of that period. This is particularly useful for players who fund their accounts in a single transaction but want to ensure they cannot exhaust the full balance in one sitting. Loss limits can be viewed and adjusted through your account settings at any time, subject to the same cooling-off rules that apply to deposit limit increases.

Dedicated Welfare Support

7baji employs a team of player welfare specialists who are trained to recognise the signs of problem gambling and to respond with empathy, without judgment. Our support team is reachable 24 hours a day, seven days a week, including Bangladeshi public holidays such as Eid, Victory Day, and Independence Day. We will never pressure a player to continue gambling. Our welfare team can guide you through every responsible gaming tool available on the platform and can escalate your case to external support organisations if required.

Player Safety Tools — How to Activate Them

All responsible gaming controls are accessible directly from your 7baji account dashboard. Here is a summary of each tool and how it works in practice.

Daily / Weekly / Monthly Deposit Limits

Navigate to Account Settings → Responsible Gaming → Deposit Limits. Enter your preferred limit for each period. The limit applies from the moment it is saved. Reductions take effect immediately; increases require a 48-hour review period before activation.

Instant Activation
Loss Limit

Set the maximum amount you are comfortable losing within a 24-hour, 7-day, or 30-day window. When reached, all betting and casino game activity is paused until the period resets. You can view your current loss position at any time in your account dashboard.

24-Hour Cooling Period to Increase
Session Duration Limit

Define a maximum continuous play session of between 30 minutes and 8 hours. When the limit is reached, 7baji automatically logs you out. You may optionally enable reality-check prompts at 30-minute or 60-minute intervals within your session to review time and balance.

Instant Activation
Cool-Off Period

Take a short break from the platform without permanently closing your account. Cool-off periods are available for 24 hours, 48 hours, 7 days, or 30 days. During this time, your account is suspended for play and you will receive no marketing communications. The period cannot be shortened once activated.

Non-Reversible During Period
Self-Exclusion

Request a self-exclusion of 1 month, 3 months, 6 months, 1 year, or permanent closure. Submit your request via Account Settings or by emailing [email protected]. The exclusion is activated within 24 hours. Any account balance at the time of exclusion will be returned to your registered bKash or Nagad wallet.

Activated Within 24 Hours
Marketing Opt-Out

Opt out of all promotional emails, SMS messages, and in-platform bonus notifications at any time. Removing yourself from marketing communications means 7baji will never send you bonus offers, deposit match reminders, or tournament invitations — eliminating a common trigger for impulsive gambling decisions.

Instant Activation

Problem Gambling Self-Assessment

Answer the following questions honestly. If you answer "yes" to three or more, we strongly encourage you to use one of the responsible gaming tools above or to reach out to our welfare support team.

Q01

Do you find yourself gambling with money originally set aside for rent, food, bills, or other essential expenses?

Q02

Have you tried to cut back or stop gambling but found yourself unable to do so for more than a few days?

Q03

Do you chase losses — meaning you continue gambling after a losing session in order to win the money back?

Q04

Do you feel restless, anxious, or irritable when you are not gambling or when you try to reduce how much you play?

Q05

Have you lied to family members, friends, or colleagues about the amount of time or money you spend gambling?

Q06

Has gambling caused significant problems in your personal relationships, work life, or financial situation within the last 12 months?

Q07

Do you gamble as a primary way to escape stress, anxiety, depression, or other difficult emotions in your daily life?

Important: This self-assessment is not a clinical diagnostic tool. It is intended to help you reflect on your own gambling behaviour. If your responses concern you, please contact our welfare team at [email protected] — we are here to help, not to judge.

Signs of Problem Gambling

Problem gambling can develop gradually and is often not immediately obvious to the person experiencing it. Being aware of the warning signs is the first step toward taking back control.

Financial Warning Signs:
  • Borrowing money from family, friends, or taking out loans specifically to fund gambling activity
  • Consistently spending more than planned on a single session or across a week
  • Selling personal assets, withdrawing savings, or delaying bill payments to free up gambling funds
  • Concealing bank statements, bKash / Nagad transaction histories, or account activity from others
Behavioural Warning Signs:
  • Spending increasing amounts of time thinking about past gambling sessions or planning future ones
  • Neglecting work, study, family responsibilities, or social engagements in favour of gambling
  • Needing to place progressively larger bets to achieve the same level of excitement or satisfaction
  • Returning to the platform immediately after losing in order to recover losses
  • Feeling a sense of guilt, shame, or anxiety after a gambling session but continuing regardless
Relationship Warning Signs:
  • Hiding gambling activity from a partner, parents, or close friends
  • Arguments at home or in the workplace related to money, time spent online, or unpredictable moods
  • Withdrawing from social activities that previously brought enjoyment
  • Relying on others to cover everyday costs because gambling funds have been depleted

Protecting Minors and Vulnerable Players

7baji takes its obligations toward minors and vulnerable adults extremely seriously. The following policies and measures are in place to prevent underage gambling and to protect those who may be at heightened risk.

The 7baji platform is strictly intended for adults aged 21 and above. No person under the age of 21 may register an account, make a deposit, place a bet, or access any real-money gaming content on our platform under any circumstances. This rule applies regardless of whether the minor is operating under a shared household device, using a parent's credentials, or accessing the site through a third-party referral.

Every new account registration requires the submission of a government-issued identity document — a Bangladesh National Identity Card, passport, or birth certificate — before the first withdrawal can be processed. Accounts that cannot complete age verification are immediately suspended and all deposited funds are returned. 7baji reserves the right to request re-verification of any account at any time.

If you share a device with younger family members and you have a 7baji account, we strongly recommend using your device's built-in parental control features to restrict access to the 7baji website and application. You should also ensure that your account login credentials are kept entirely private and not stored in any location accessible to minors.

If You Suspect a Minor Has Accessed 7baji: Please contact our support team immediately at [email protected] with the subject line "Minor Account Report". We will investigate the matter as an urgent priority, suspend the account within 24 hours of a credible report, and return any deposited funds to the payment method on record.
Parental Controls: We recommend the following freely available parental control tools to restrict access to gambling websites on shared devices: GamBlock, Betfilter, Net Nanny, and built-in screen time controls available on Android and iOS devices. These tools operate at the device or browser level and provide an additional layer of protection beyond 7baji's own age verification procedures.
Vulnerable Adults: 7baji recognises that gambling-related harm can disproportionately affect individuals experiencing financial hardship, mental health difficulties, or other life stressors. Our welfare team is trained to identify accounts showing patterns consistent with vulnerable play and to make proactive outreach — including suggesting responsible gaming tools or temporary account restrictions — where appropriate.

Principles of Responsible Play

Whether you are a casual cricket bettor during the BPL season or a daily slots player, these core principles will help you keep gambling in its proper place — as a form of entertainment, not a financial strategy.

Set a Budget Before You Play: Decide in advance the exact amount of money you are comfortable spending during a session — treating it as the cost of entertainment, not as an investment. Use 7baji's deposit limit tools to enforce that budget automatically. Never gamble with money allocated for household expenses, savings, or debt repayment.
Treat Winnings as a Bonus, Not a Right: Gambling outcomes are determined by random number generators and statistical probabilities. No strategy, pattern recognition, or "hot streak" can guarantee a win. Approach every session expecting to spend your session budget entirely — any winnings are a pleasant outcome, not an expectation.
Take Regular Breaks: Step away from the platform regularly during play. Use the session time-out and reality-check tools 7baji provides. Continuous, uninterrupted gambling sessions reduce a player's ability to make clear-headed decisions. A short break — even 15 minutes — can meaningfully reset your perspective.
Never Gamble to Recover Losses: Chasing losses is the most common pathway from recreational gambling to problem gambling. If you have reached your session budget, close the platform and log out. The temptation to "win it back" feels powerful in the moment but almost always leads to greater losses. Trust the budget you set before your emotions were involved.
Keep Gambling in Balance: Healthy gambling is one leisure activity among many. If you find that gambling is crowding out other interests — cricket matches with friends, family time, physical activity, or professional goals — that imbalance is an early warning sign worth taking seriously.
Do Not Gamble Under Emotional Stress: Gambling while anxious, depressed, angry, or under the influence of alcohol significantly increases the risk of poor decision-making and loss chasing. If you are going through a difficult personal period, consider activating a cool-off period rather than using gambling as an escape mechanism.

Reach Our Player Welfare Team

If gambling is causing problems in your life, you do not need to face it alone. 7baji's dedicated welfare team is available around the clock to listen, advise, and help you activate the right responsible gaming tools for your situation.

24/7 Responsible Gaming Support

Our player welfare specialists are available every day of the year, including all Bangladeshi public holidays. To reach the welfare team directly, email us at [email protected] with the subject line "Responsible Gaming Help". We aim to respond to all welfare-related emails within 2 hours. If you need immediate help, you can also use the live chat feature available inside your 7baji account. All welfare conversations are handled with full confidentiality — your account status, bonus eligibility, and service access will not be negatively affected by reaching out for help.

Response Guarantee: 7baji guarantees a response to all responsible gaming requests within 4 hours during Bangladesh Standard Time business hours (UTC+6, 09:00–22:00) and within 8 hours outside those hours. Self-exclusion requests are processed within 24 hours of submission regardless of the time of day.

Play Responsibly — Explore 7baji

Now that you know how 7baji supports responsible play, explore our cricket sportsbook, slot games, and live casino — or review our FAQ for answers to common account and payment questions. Remember: 21+ only, and always play within your means.

21+ only. Gambling can be addictive — play responsibly. Entertainment purposes only.